Information and Communication Technology (ICT) Department
Network
Management of the data and information lifecycle with provision for 250 workstations, utilizing the latest standards and communication and security infrastructures.
Intelligent Video Surveillance System
Management of the data and information lifecycle with provision for 250 workstations, utilizing the latest standards and communication and security infrastructures.
Samayesh
Display and control of important and effective parameters in the production process, including temperature, humidity, and pressure, in different sections with more than 120 control points.
MIS-ERP
An information management system utilizing the latest software engineering methods for all areas of the company’s operations.
Telecommunications
A telephone center covering 32 external lines and 128 internal lines, with a paging system using the latest technology.
Information Security
Implementation of security systems in communications and information to ensure proper and secure management in the ICT field.
Access Security
Provision of security and access control systems at all company entrances, particularly in sensitive production areas.
Special Security for Sensitive Drug Production
Visual (and audio) monitoring and management throughout the production cycle of sensitive drugs, from the entry of raw materials to the release of the finished product, with storage capability.
Internet & Website
Access to the Internet through multiple channels and reliable, high-speed bandwidth for various company departments, including management, Commercial, Marketing and Sales, Research and Formulation, Development, Laboratory, Finance and Administration, etc., covering approximately 100 users through centralized management across all locations in the country, as well as utilizing an informative website for communication with specialists, customers, and stakeholders through the latest relevant media and standards.
Web-Based System
A web-based system for managing the company’s scientific representatives for communication and managing marketing performance nationwide.
ITIL
Implementation and utilization of ITIL practices across the company to manage and monitor the performance of ICT services.
Data Center
Establishment and operation of a data center utilizing the latest hardware, standards, and up-to-date technologies, along with an aerosol fire suppression system.
The ICT Department Policy of Raha Pharmaceutical Company is to use the best technologies and implement all existing standards, utilizing the best equipment, in order to achieve the goal of establishing proper and secure information management in the pharmaceutical industry, reaching the first rank in quality and quantity in this industry, and ultimately ensuring human health.